Return policy:

  • All items will need to be tagged, unworn and in original, unopened packing.
  • The customer will need to bear the cost of courier charges for sending it back and Adorn will refund the cost of the items to your bank account.
  • All return requests need to be made upon receipt of the parcel and return items must be received by Adorn within 7 days of being received by the customer.
  • Refund will be done once returned items are received.
  • No exchange or return on sale items.

Exchange policy:

  • All items need to be unworn, in original, unopened packing with tags attached.
  • Please send the item to be exchanged, back to us within 7 days from the date of when the parcel is delivered.
  • Courier charges for the return and exchange will be paid by the customer. Rs 250 will be charged for sending the exchanged item.
  • The exchanged item will be couriered as soon as the original item is received.
  • No exchange or return on sale items.